Customer Feedback on Gift-Library.com
"Brilliant Gift-Library!! My package arrived full of all those amazing gift bargains and so beautifully packaged too, thank you!"Charlotte V August 2011
"Hi, I just wanted to write and say what a wonderful customer service experience I have just had. I ordered something from the site and was not happy with it, so I called and spoke to Suzi Anticich. She did everything that I always hope I might get from a customer service professional but rarely ever get and within 24 hours I have my replacement product which I am more than happy with. Thank you Suzi" Kind regards Matthew Myle, June 2011
"Thank you so much for getting back to me! P.S. I love the site! It was a great find and is on my tool bar as my GO-TO gift site! So refreshing to see alternative, original and good quality gifts for all shapes and sizes!!! I am such a last-minute gift giver so I think you will be seeing more of me!!" Kerry, May 2011
About Suzi, our exceptional Client Liaison Executive: “Thank you again. I truly have to say that you have exceptional customer service and myself as a business owner, I take great pride in providing great customer service, it is always heart warming to find businesses that still care. In today’s world that is becoming a thing of the past! Again, thank you and thank you for updating the shipping info as well for me. Much appreciation! Angela
"There is a plethora of online gift shops out there, The Gift-Library stands head and shoulders above the rest. Why? I think the Gift-Library has become a luxury brand in itself… something difficult to do when there have lots of brands on board but there is a common theme….It is almost like someone has selected all those very special and often unique things that given hours and hours in a multitude of lovely stores I might have found myself….. and quite a few that I wouldn’t have uncovered!
I went on line this morning to buy my god daughter’s birthday presents, (this is Wednesday, birthday on Saturday!) I had a phone call from GL Customer Service a couple of hours later asking how I would like the presents wrapped….”together or separately?”…. Now there is good old fashioned (and much appreciated) customer service. Thank you GL I will be back…again and again!" Niamh Barker
"Gift-Library has been the answer to my prayers! I'm always owing gifts and never have the time. Gift library has solved that for me. The perfect gifts, at a great range of prices - delivered to their door packaged beautifully with the click of a button. Well Done!!!" Jordana Yechiel
"I ordered a small album and; the person I spoke to was very friendly, helpful and knowledgeable; the product arrived breathtakingly quickly; it was exactly what I looked for. Outstanding!" Richard O'Brien
"Gift-Library saved my marriage! I forgot my anniversary but called gift-library and they obtained my chosen product from the supplier, gift-wrapped it beautifully and delivered it the very same day... helping me out immensely!"
"Love the mad cutlery! Arabella loved hers too!!! Thank you..." Tamara Beckwith
"I just had to write and say what a pleasure it has been in dealing with your company. I had not heard of you until I read a recent Hello magazine. I always struggle for stocking fillers for my daughter and I am so impressed with the D.L. & Co. Art Nouveau Gift Set which I received today. I cannot believe that delivery for this item only took 3 days when some major UK retailers seem to be having considerable problems with deliveries to Scotland. I will definitely consider your company in the future. With best wishes for the festive season." Muriel Taylor
Charity Donations Feedback
"I am writing to say thank you to Gift-Library for your support throughout the Inspirational Women Award. Our winner of Inspirational Women 2011 Award loved her gift and she is now supporting Jigsaw4u's work across the world and is likely to join us on a trip to Ghana where we are holding a conference to help fight child trafficking and malaria."
"It was lovely working for you and we will stay in touch in the future. We'll definitely be pointing people towards gift-library.com for their present ideas." Best wishes, Anne Davies (CEO) and Naomi Hurrell (Project Co-Ordinator). Jigsaw4u is a UK-based charity dedicated to supporting children, young people, and their families, who have experienced grief, loss, and trauma.Continue Shopping